You can calculate your size , from the indicated measurements in the SIZE GUIDE tables.

THE PRICE

- Calculated to be the best for you, it is in Euros, and Tax-Free.

• The tax of "IVA" (16 %), Tax on the added Value (= Spanish VAT ) is applied:

- If you order from a European Union country (except companies).
- If you order from Spain.

• The tax of IVA (16 %), is not applied :

- If you order from a country that is not a member of the European Union. Your bill will be send you Tax-Free.

However, at your parcel reception, you will have to pay customs costs which corresponds to the import tax of your country (generally equivalent to the "IVA" applied in the country of your residence).

- The bill total includes, of course, the shipping costs.

- If you order a made-to-measure article, the price will be increased by 15 %.

- The special offers cannot be combined

- The shipping price can vary in accordance with the carriage method:

( more information from SHIPPING COSTS )   

• STANDARD, by post/mail. This is the most economical.

• URGENT, by a transport company. More expensive, but quicker and, above all, more reliable.

If you wish to use another shipping method please contact us

THE WHOLESALE PRICES

These only apply to orders in large quantities.

Contact us by e-mail or by phone and we will calculate the estimate and adjust it to your necessities.

YOUR ORDER          

- If you want to order a made-to-measure article:

To provide you with advantageous prices, the pictured items come as standard sizes.
If you require made-to-measure clothing , you will have to send us an e-mail, giving measurements in centimetres:

    chest measurement, waist measurement, hip measurement, length of the dress, height from the shoulder hollow, to the breast point, height from the shoulder to the hip, distance between the 2 breast points, distance between the 2 shoulders top prominent bones going through the back side. height from the waist to the hip.

The made-to-measure products cannot be returned or exchanged.

- If you have an urgent order , please contact us.
That way you can be sure that your article(s) will arrive on time

- You wish to cancel your order (or to modify something on it), once you have sent it :
You have to inform us as soon as possible, by e-mail, to give us the possibility to intervene before the postage of your parcel...

 

THE SHAWLS

You can order them:

- of a standard size and colour , as they are pictured in our shop.

- made-to-measure , specifying us the measurements and the pattern you wish, by e-mail, we will send you a quotation as soon as possible. (You can also send us the material you wish to get decorated).

- of another colour   other than those pictured.
Send us a material sample to show us the colour you require.
Or better, send us the material you wish to get decorated.
(Include an extra charge of 10,00 Euros Tax Free)

 

YOUR PARCEL WEIGHT IS IN EXCESS OF 4 KILOS

To provide you with the better transportation prices, we ask you to choose from the following 2 options:

1º - To divide your order into 2 (or more, if necessary) weighing less than 4 kg, if you wish to order immediately,

2º -To send us an e-mail , indicating the weight of your order. It will allow us to adjust a better price for your parcel.

We will answer you as soon as possible.

YOUR INVOICE

You can see its contents at the end of the purchase process and in the confirmation we will send you by e-mail.

The final printed invoice will be sent with your parcel.

 

YOUR ORDER´S POSTAGE

This will be made as soon as possible from the reception of your order and its payment.

- If the article is in stock , it can be sent to you at once

- If the article is not in stock , it will be necessary to wait for its manufacture to send it to you (between 1 week and one month, according to the article and the period of the year).
You will be informed of this by e-mail, as soon as we receive your order.

DELIVERY TIMINGS

The average postage times are as follows :

BY THE POST OFFICE /BY MAIL

For Spain: between 1 and 4 working days For Europe (continent): between 3 and 7 working days For the rest of the World: between 6 and 10 working days

BY A CARRIER (TNT)

For Spain: 2 working days For West of Europe: between 2 and 3 working days For East of Europe: between 3 and 4 working days For the rest of the World: between 3 and 6 working days

The delivery will be made directly to your place of residence, or to the address which you will have supplied us. (Excepted in a PO Box, where no delivery is possible).

You wish to receive your order in a shorter time period , please contact us.

YOUR PERSONAL INFORMATION

You can modify this at any time by reaching our site.

In agreement with the Law " Orgánica " 15/1999 about the Personal Character Data Protection, and the Law of the Information and E-commerce ( LSSI-CE) Company Services, we process all the data of our customers respecting total confidentiality .

Your information is legally protected , and will be used only for the process of your order, its postage and its payment or refund. Also to make it easier for your next order, as well as to inform you about our new products and promotions.

Your personal information will never be used for any other purpose.

The users of our site, in agreement with the laws quoted above, can exercise their rights of access, rectification, cancellation or opposition to the information of which they supplied us.
For this, you only have to indicate it to us by e-mail , to info@pasionandaluza-modaflamenca.com

Or by Post Office/mail at the following address:  

PASIÓN ANDALUZA- Hélène CAZASSUS , c/ Salvador Dali 1, 41909 SALTERAS (SEVILLA)- SPAIN

PAYMENT TERMS

BY CREDIT CARD

The purchases by credit card need no other confirmation that the one already given during the order.

The amount of your invoice will be debited from the credit card used during your purchase.

So the parcel can be sent to you immediately (if the goods are available in stock)

The payment with credit card is made through an electronic bank system with a safe connection. This protects the encoded sending of your card details.

We accept any credit card.

 

 

BY CREDIT TRANSFER /BANK TRANSFER

You will have to transfer the total amount of the invoice to the following bank account:

  LA CAIXA , nº IBAN : ES 42 2100 2554 2701 1010 1016, SWIFT : CAIXESBBXXX,

  in the name of:   Hélène CAZASSUS - PASIÓN ANDALUZA

Average delay : 3 days

Please indicate the number of your order as the title of the transaction.

We will wait to receive your payment to send you the parcel.

 

IN CASH ON DELIVERY

You only have to wait for the order delivery while providing the necessary cash, to be able to pay the total amount of the invoice to the messenger, who will call on you at the address you have provided.

 

BY POSTAL ORDER

To the post office , you pay the total amount of the invoice, to the following addressee :

Hélène CAZASSUS, PASIÓN ANDALUZA, c / Salvador Dali 1, 41909 SALTERAS ( SEVILLA) SPAIN

We will wait to receive your payment then send you the parcel.

 

BY WESTERN UNION

Pay the total amount of your invoice at an office of WESTERN UNION.

www.westernunion.com , If you wish more information.

Address: Hélène CAZASSUS, c/ Salvador Dali 1, 41909 SALTERAS (SEVILLA), SPAIN

Much faster than the postal order/money order, this allows us to send your parcel as soon as the payment is received, and that we are informed about it (if the goods are available in stock)

 

DEPENDING ON THE COUNTRY FROM WHICH YOU ORDER, ALL THE PAYMENT OPTIONS WILL NOT BE NECESSARILY AVAILABLE. 

RETURN OF AN ARTICLE

- You can send any article back to us, if it is not a made-to-measure item, or which was not ordered from the "special offer corner ".

- You have 15 days , upon the receipt of your parcel, to be able to return us the product.

- You can choose the return dispatching method, without forgetting that the shipping costs are part of your duty.

How can this be done?
1º - Inform us, by e-mail, about your intention to return the article.
2º - You send the item back to us, by the means of your choice (you will have to pay the shipping costs).
3º - You should wait for its refund which will be done as soon as possible.

REPAYMENT OF AN ARTICLE

- Upon receipt of your item, we verify if it is in its original condition then we can proceed at once with the repayment process.

- The amount of the refunding corresponds to the price of the returned article, less the possible costs incurred by its return.

- Le mode de remboursement, sera le même que celui avec lequel vous avez payé votre facture (sauf indication spéciale de votre part).

 

YOU DID NOT FIND THE ARTICLE FOR WHICH YOU LOOKED FOR?

Please provide us with the necessary details, so that we can update our range of products. Providing you the customer with the best possible choices.